Charming Chachki's Handmade By Grace

FAQ

Where tiny treasures tell beautiful stories.

Where tiny treasures tell beautiful stories.

Frequently Asked Questions

Everything You Need to Know

Have a question? You’re in the right place. Below are some of the most common questions about our handmade chachki’s, ordering, and custom creations.

A chachki (also spelled tchotchke) is a small decorative trinket or keepsake. At Charming Chachki’s Handmade by Grace, each chachki is thoughtfully handcrafted to bring charm, personality, and a little extra joy into your space.

Store in a cool dry place. Avoid prolonged exposure to heat. Not food safe. Not dishwasher or microwave oven safe. One of a kind item. May show imperfections. Dropping or slamming may result in damage.

Yes — every piece is completely handmade by Grace. Each chachki is crafted with care and attention to detail, which means no two pieces are exactly alike.

Because every item is handmade, slight variations may occur. These small differences are part of what makes each piece unique and special — no mass production, just one-of-a-kind charm.

Yes! We love creating custom pieces. If you have a specific idea, color, or theme in mind, visit our Custom Orders page or reach out to get started. We’ll work with you to bring your vision to life.

Processing times can vary depending on the item and current order volume. Handmade pieces take time to create, but we always aim to complete and ship your order as quickly as possible.

For custom orders, additional time may be required.

Because items are handmade and often one-of-a-kind, returns and exchanges may be limited. However, if there is an issue with your order, please reach out — we want you to love your purchase and will do our best to make it right.

To keep your piece looking its best, handle with care and keep it in a safe, dry place. Specific care instructions may vary depending on the materials used.

We’d love to hear from you! You can reach out through our Contact page or send a message with any questions about orders, custom pieces, or anything else.

Still Have Questions?

If you don’t see your question here, don’t hesitate to reach out.

We’re always happy to help — and always excited to create something special for you.